Shipping & Returns
Shipping Policy
So Crafty Designs is committed to delivering your products in a timely and cost-effective manner. We take great care in packaging your items to ensure they arrive in perfect condition. Our shipping methods are designed to provide you with peace of mind, so you can enjoy your purchase with confidence.
At So Crafty Designs, we want you to be completely satisfied with your purchase. If for any reason you are not, please contact us and we will work with you to make it right.
Return & Exchange Policy
We want you to love your So Crafty Designs purchase. If you are not completely satisfied, we offer a straightforward return and exchange policy. Whether you've changed your mind or are unhappy with your product, we are here to make the process simple and hassle-free.
(All personalised gifts excluded, unless the mistake has been at our end, please check all spelling as we will copy and paste directly onto your personalised products)
Your satisfaction is our priority. Please reach out to us if you have any questions or concerns about returning or exchanging your item.